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I struggle to get basic thoughts out of my head and into words. Do you teach this class online? I’d be interested in looking into it.
It turns out the trick isn’t talking, but listening.
There’s an abundance of material to study, I’d suggest starting here. https://books.google.com/books/about/Counselling_Skills_and_Theory_5th_Editio.html?id=ua9VEAAAQBAJ