Serious question. I only have the one car. I know there are people with more money than sense that have more cars than they can actually drive at a time, and that there are couples who may or may not be able to drive their SO to the mechanic. But how can they _assumef that I can even afford a cab, well Uber these days, when I’m about to have them hundreds of dollars getting my busted-ass, POS car fixed?
I live in a Finnish midsized town with a population of roughly 80 000 people. My repair shop offers to drive you where you want to go, but you’re in charge of the way back to the shop when they call to say your car is fixed.
It’s a great service, and it guarantees my loyalty to that shop!
We have some loaner cars and will drop you off and pick you up if needed. It really is a cool thing and the word of mouth alone has gotten us enough business it’s almost nuts.
Yeah I feel you here. They kind of look at me like what you’re going to stay? As if I’m the weird one for not having a personal driver to come get me at all times of the day. Like bitch no I don’t have that option. My options are sitting in your lobby or Trek miles through the 110° heat back to my home.
That’s the advantage of taking your car to the dealership, the dealership in my area gives you one of their brand new cars from the lot to drive around while you wait for your car to be fixed. It’s a sly trick that eventually works and gets you into a new car.
Yeah. Because that’s just what the roads need. Drivers paying LESS attention…
This but unironically
Oh, I agree. I love adaptive cruise control because it makes driving so much simpler, safer, and more relaxing (especially as someone with a medical condition which makes my legs get tired).
But after getting that loaner, I became extremely concerned about the prospect of people growing up with that level of adaptive cruise control. It won’t be long before we have drivers who never really had to drive their car. I’m sure there are people who said the same about automatic transmissions, but being able to do basic things like stay between the lines when you drive is very different than having to shift gears on your transmission.
The dealership I go to did this last time I needed a lot of work done and all it did was make me dread the day my car finally dies and I have to get a new one. Spent the whole way home fighting the stupid lane departure thing that was trying to force me into potholes and road debris. I was almost home before I figured out how to turn it off.
Some places DO offer to take you somewhere, which is super cool. But face it, to take you back home and then bring you back again when the car is finished is cost prohibitive for a normal shop. They would have to have at least one extra vehicle to do this, a dedicated driver and insurance to cover what is essentially a completely separate service. They are a car repair service, not a shuttle service.
They use a little shuttle van. Hell, this was a thing in New Jersey, so I’m surprised when it’s not also in every better state.
But not at every place right? Hell, I have one car right now that still has a warranty and they give me a rental car. It’s awesome service but you don’t get that from a smaller place.
A big reason for it is you bring your car for service. It’s going to take time. They have a bunch of cars to get through, they’ll look at yours, determine what you need, sell it to you, then order parts. In the meantime the tech has moved on to another car while they wait. You’re sitting in the waiting room wanting to know WHY IN THE HELL IS HE NOT WORKING ON MY CAR??!?!?! I’M SITTING HERE AND YOU’RE WASTING MY TIME!!! Then you’re mad it took half a day to get the parts in because the parts supplier had to run across town to get the parts and you leave a bad review. That bad review wasn’t fair and it hurts the shop.
At the end of the day, it’s not worth working on your car under those circumstances. You admit your car is a POS and you’re broke. That also means your car is going to need a lot of shit you can’t afford so you’re going to pick the bandaid to keep it going. Then a few weeks later something else breaks because you put the bandaid on it and now you’re mad and blame the shop. More crap the shop has to deal with when it wasn’t their fault or problem in the first place.
Ah so you’ve had your computer repaired before.
That’s a lot of assumptions to not even answer OPs question.
How long have you run a shop?
Now that’s two conversations you’ve avoided. Kudos for the irrelevant credentials check; if you were trying to avoid someone asking for yours, you’ve jumped the gun on that one too.
What didn’t I answer? Why they assume? They don’t assume, they just don’t want you waiting. I thought I made that clear. If you’re getting a tire rotation, brakes or an oil change, sure, nobody will mind if you wait. The way you’re acting here, I wouldn’t want you as a customer. It’s pretty neat being able to fire customers in this business. It saves a lot of hassle. Have a great day.
Wtf? Lol
deleted by creator
What would you like them to do instead? How much extra are you able and willing to pay them so that they can do that and stay in business?
I’m leasing a car. I went for service last week and they had free coffee and coffee bread while I waited.
I think that should be put in law for all repair shops. :) It’s the little things.
The same car mechanics that usually have seating, coffee, TV etc for people who can’t leave to use while they wait…? You can also idk walk somewhere and grab a bit to eat? Don’t be mad at the mechanic because your car is broken and you don’t know how to fix it lol, also most shops that I’ve been to have offered me a ride when I live in the area and they aren’t too busy
removed by mod
Where I’m from most shops loan you a temporary vehicle while they work on your car. You only need to top the tank when you tske it back. Very convenient. Not that I could even afford to own a car myself.
What this means is you actually can’t afford to own a car and are trapped in the corpse of a long dead society that once would have enabled you to own a car.
I feel like this would vary by shop. There’s an automotive shop with a relatively small waiting room, because they are less than a block from a ~2 mile long road of shops. Very walkable, just ever so slightly uphill. You can usually walk and find a number of stores to window shop at before heading back.
There’s another automotive shop a bit aways from my house. It’s on a mostly solitary street, a few miles away from any shops, and is not an area you would want to be walking in. They have a fairly large waiting room.
But I think they all say you’re free to to do as you please because there’s not really anything for you to do for the next 2 to 48+ hours, depending on what you’re getting done.
Perfect timing on this post!
- I chose my “normal” garage partly because I can walk to it
- I occasionally have friends or family who can help
- otherwise I’ll just wait
However for the first time ever, I just got a loaner car from the dealer. Their estimate was they’d be done by last Wednesday but they haven’t started yet. Meanwhile the loaner is equivalent to my vehicle and it’s warranty work - they’re just making it damn expensive for themselves
The dealership probably gets reimbursed by the manufacturer for that loaner (and the warranty work).
